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Valentin C.VC

Valentin C.

Supermalter

Business Analyst

€ 800/dag
2 opdrachten
Bruxelles, BE
8-15 jaar

Gemiddelde responstijd: 1 uur

Over Valentin

Business Analyst, Product Owner and Project Manager with a strong track record in delivering digital transformation projects across mobility, healthcare, and finance. Skilled in gathering and structuring business requirements, optimizing processes, and aligning IT systems with operational needs. My experience includes implementing an Electronic Health Record (EHR) system in a hospital environment, supporting post-merger integration in the banking sector, deploying a Customer Relationship Management (CRM) system in the energy sector, developing a MaaS application for the Brussels-Capital Region, and transforming Quote to Cash (QTC) processes across EMEA as part of a SAP S/4HANA migration in the medical device industry.
Certified PRINCE2® Foundation and Enterprise Design Thinking Practitioner, I adopt a user-centered approach with a strong focus on value creation, structured project delivery, and change management.
  • Frans

    Tweetalig / moedertaal

  • Engels

    Vloeiend

  • Nederlands

    Beperkte professionele capaciteit

Kan op locatie werken
Bruxelles (tot 50km), Liège (tot 50km), Charleroi (tot 50km)

Werkervaring

  • STIB-MIVB
    Product Owner
    TRANSPORT & LOGISTIEK
    september 2024 - Vandaag (1 jaar en 9 maanden)
    Bruxelles, België
    Product Owner - Design and deployment of a mobile app solution Mobility-as-a-Service (MaaS) named Floya

    • Centralising, organising and prioritising the needs of stakeholders (marketing, product, customer service, legal, IT security, etc.). )
    • Write clear user stories, incorporating precise acceptance criteria
    • Monitor development cycles for new features
    • Manage the backlog and long-term roadmap
    • Define functional requirements and organise development workshops for key features
    • Assist teams where necessary, drawing on the expertise acquired on the product
    • Monitor problems and bugs
    • Guarantee compliance with issues such as accessibility, RGPD, data availability, etc.
    • Supporting the teams during testing and helping to define the product vision
    • Supporting the implementation of various PSP (payment services provider) integration flows and CRM journeys
    Atlassian JIRA Salesforce Service Cloud Product Ownership Gestion de projet Backlog management
  • Resa
    Business Analyst - Consultant
    augustus 2023 - juni 2024 (10 maanden)
    Business Analyst on CRM implementation

    • Analyze AS-IS situation and model understanding
    • Address operational staff needs and ensure satisfaction
    • Coordinate test sessions and track raised issues
    • Ensure proper functioning of new software and handle incidents during hyper care
    • Facilitate transition from project phase to normal software execution
  • L'Habitation Moderne
    Business Process Analyst - Consultant
    april 2023 - juli 2023 (3 maanden)
    Business Process Analyst for a social real estate in an organizational transformation

    • Establish a list of all the business processes
    • Draw the capability map
    • Organize workshop with employees at different levels to document AS-IS situation
    • Identify areas for improvement and plan their implementation
    • Transfer the acquired knowledge
    • Support in appropriation of BPMN methodology

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Opleidingen

  • Master of Science in Management
    Louvain School of Management
    2014
    Master's degree, Management Science
  • Bachelor of Business
    Université Catholique de Louvain: Louvain School of Management
    2013
    Bachelor's degree, Business/Managerial Economics

Diploma's

  • Prince2
    B2B Learning
    2025
    Gestion de projet IT

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