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Sofia A.SA

Sofia A.

Solution Architech IA & Automation

€ 600/dag
Brussels, BE
3-7 jaar

Gemiddelde responstijd: 1 uur

Over Sofia

I design and deploy end-to-end AI systems and automation architectures that solve real business problems.

Over 5 years, I've worked with 50+ organizations across SMEs, public sector, and enterprise environments. My approach combines system thinking, API-centric architecture, and hands-on implementation: I map the existing information system, identify the right integration points, and build scalable pipelines that connect your tools, your data, and your teams.
What I architect and deploy:
  • AI agent systems & multi-agent pipelines (38+ built and deployed)
  • Workflow automation & system orchestration (Make, n8n, Zapier)
  • API integrations & event-driven architectures
  • Business process audit & AI opportunity mapping
  • Data structuring, knowledge bases & RAG systems
  • Change management & team enablement
Technical environment I work in:
Make · n8n · Claude AI · OpenAI · REST APIs · Webhooks · Notion · Airtable · CRM & ERP integrations · WhatsApp Business API ·

My edge:

A solution nobody uses is worthless. With a 95% adoption rate across my portfolio, I bridge the gap between technical architecture and operational reality — working closely with developers, product teams, IT, and business stakeholders.


Industries: Enterprise · SMEs · Public sector · Marketing & Media · HR · Finance · Social economy
  • Arabisch

    Tweetalig / moedertaal

  • Frans

    Tweetalig / moedertaal

  • Engels

    Vloeiend

  • Spaans

    Basiskennis

  • Nederlands

    Basiskennis

Uitsluitend remote
Werkt voornamelijk remote

Werkervaring

  • Yuki
    Process & Implementation Architect
    CONSULTANCY & AUDITING
    juni 2023 - Vandaag (3 jaren)
    Antwerp, Belgium
    Designed and orchestrated end-to-end implementation architecture for a SaaS platform across a portfolio of 50+ clients.

    • Mapped client information systems and identified integration points between Yuki and existing tools (CRM, ERP, internal workflows)
    • Architected and deployed a Notion-based process hub, centralizing documentation and reducing internal search time significantly
    • Overhauled onboarding architecture into a modular, case-based format — reducing support ticket volume and accelerating time-to-adoption
    • Produced and hosted live masterclasses and digital training assets for non-technical audiences
    Achieved 95% adoption rate across client portfolio through a combination of system design, change management, and stakeholder enablement
    REST APIs Architecture SI Claude Code Low-code Cloud Migration
  • Bpart
    SaaS Implementation Specialist & Systems Integrator
    PUBLIEKE SECTOR
    april 2022 - juni 2023 (1 jaar en 2 maanden)
    Leuven, Belgium
    Led end-to-end SaaS implementations for government and enterprise clients on a digital participation platform.

    • Configured and adapted the Bpart platform architecture for tailored deployment across public sector projects
    • Coordinated with Product and Support teams to migrate workflows, enhance integration features, and resolve systemic friction points
    • Led migration of help center infrastructure from Intercom to Crisp — including data mapping, content migration, and team onboarding
    • Delivered live demos and guided prospects through technical evaluation until full adoption
    Solution Architecture Business Process Analysis System Design Automatisation intelligence artificielle
  • Krasniq
    Operations Architect & Process Designer
    CIVIELE TECHNIEK & BOUWKUNDE
    juli 2020 - augustus 2021 (1 jaar en 1 maand)
    Brussels, België
    Designed and implemented operational architecture from scratch across 3 business entities.

    • Built CRM systems, workflow automation, and process documentation covering HR, Marketing, and Operations
    • Defined KPIs, tracking systems, and performance dashboards
    • Transformed fragmented, manual workflows into scalable, documented processes
    • Trained and enabled staff on new systems ensuring operational continuity and adoption
    Transformation digitale Conduite du changement CRM Workflow automation Process Documentation

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Opleidingen

  • Master's Degree in Business Management
    2019
    Master's Degree in Business Management
  • [Tri-diploma
    Solvay & Louvain Business School)
    [Tri-diploma

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