Omschrijving

Your business runs on data you're not fully using yet — reports that take too long, confusing spreadsheets, decisions made on gut feeling because the numbers are too hard to read.

I can help fix that. I build Power BI dashboards, automate reporting processes, and clean up data pipelines so you can actually see what's happening in your business — without needing a full-time analyst.

With a background spanning the European Commission, software project management, and operational analytics, I bring both technical depth and business sense. I speak your language, not just the tech team's.

Working in English, French, Romanian, Italian and Dutch.

Services:

· Power BI dashboard design and delivery

· Reporting automation (Excel → SQL → scheduled reports)

· Data cleaning and analysis (Python / SQL)

· AI readiness assessment for small businesses — practical, jargon-free

Branche-expertise

Talen

Frans
Tweetalig / moedertaal
Engels
Vloeiend
Nederlands
Beperkte professionele capaciteit
Italiaans
Beperkte professionele capaciteit
Roemeens
Tweetalig / moedertaal

Voorkeuren voor werkplek

Kan op locatie werken

Brussels (tot 50km)

Vestas BNL|
Customer Service Coordinator & Data Reporting
ENERGIE
januari 2023 - januari 2024 (1 jaar)
Hasselt, België
Analyzed service ticket data and operational metrics using Excel to identify bottlenecks and support performance monitoring
Designed Power BI dashboards for operational reporting, reducing manual reporting effort by 30%
Contributed to process documentation and knowledge sharing to improve service operations
Coordinated across SAP, Salesforce and internal ticketing systems to ensure accurate tracking of service activities
Maintained reporting workflows and prepared operational summaries used by engineering and service teams
Microsoft Excel Microsoft Power BI Data analysis Data visualization SQL
European Commission
Applications Support Agent
DIGITAAL BUREAU & IT-CONSULTANCY
januari 2021 - januari 2022 (1 jaar)
Brussels, Belgium
Provided application support in a high-volume SMT ticketing environment, ensuring service continuity for business users
Acted as liaison between technical teams and business stakeholders, translating operational issues into actionable insights
Produced structured documentation (SOPs, user guides) to improve knowledge transfer and onboarding of new team members
Analyzed ticket trends and recurring issues to support faster resolution and operational improvements
Data analysis Microsoft Excel Microsoft Power BI Data visualization documentantion
JLG Consulting
Assistant Project Manager
DIGITAAL BUREAU & IT-CONSULTANCY
januari 2013 - januari 2020 (7 jaren)
Bucharest, Romania
Coordinated EU consulting projects involving multiple stakeholders across European countries, supporting project planning and execution
Collected, structured and transformed data (functional requirements) using Python and Power BI
Facilitated communication between technical teams and business stakeholders to ensure alignment of project requirements
Optimized the integration of new employees through structured documentation
Prepared project documentation and operational reports used for management decision-making.
Agile method Project Management Technical project management Python documentation