Over Samy
Frans
Tweetalig / moedertaal
Nederlands
Tweetalig / moedertaal
Engels
Vloeiend
Werkervaring
- INGBusiness Test Analyst (Customer Journey Expert)BANKEN & VERZEKERINGENjanuari 2025 - Vandaag (1 jaar en 5 maanden)Bruxelles, BelgiëEnsuring the quality and reliability of banking solutions by validating businessrequirements and system functionality. Collaborating with business stakeholders,developers, and analysts to deliver seamless digital banking experiences.Key Responsibilities:• Validate business requirements, user stories, and functional designs.• Design and execute test cases to verify system functionality and businessprocesses.• Identify, document, and track defects for resolution.• Facilitate User Acceptance Testing (UAT) with business teams.• Prioritize testing based on risk assessments.• Contribute to process optimization and test automation.Tools & Technologies:Elastic Search | APIs | Orchestrator | BPMNAzure | Postman
- TelenetBusiness analystnovember 2023 - september 2024 (10 maanden)Mechelen, BelgiumShort-term mission focused on improving processes related to promo confguration for both B2B and B2C. Played a key role in User Acceptance Testing (UAT), ensuring that solutions met business needs and aligned with stakeholder expectations. Collaborated closely with cross-functional teams to streamline processes and enhance system effciency.
- Brightest/AdaptXSoftware Analystoktober 2023 - Vandaag (2 jaren en 8 maanden)2550 Kontich, BelgiumWith three years of experience and an IREB and ISTQB certifcation, I have a proven track record of ensuring the quality and reliability of software products. My expertise lies in identifying and resolving defects, aligning technical solutions with business objectives, and enhancing software performance and user satisfaction. In my role, I gathered and analyzed business requirements, translating them into technical specifcations and maintaining process documentation. I developed and executed comprehensive test plans, conducted various types of testing, and utilized automated tools for effciency. I worked closely with development teams to resolve defects and ensure alignment with project goals. I actively participated in all SDLC phases, integrating QA processes seamlessly, monitoring QA metrics, and reporting on software quality. I implemented effcient QA processes, reduced test cycle times, and continuously improved business and development processes. Through clear communication and collaboration, I facilitated meetings with stakeholders, ensuring a shared understanding of business and quality objectives.
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Opleidingen
- Applied Computer scienceErasmus hogeschool2021
- Business AnalysisUniversity College Leuven Limburg (UCLL)2022
Diploma's
- IREBISQI2024
- ISTQBisqi2022