Over Raphael
With 24 years of experience in the digital field, I have gained a wide and deep experience in numerous digital projects, organisations and teams with a strong focus on web, applications and complexity.
Meeting users' goals while understanding the job they want to achieve, while reaching business objectives, my focus is on quality software, that can be easily maintained without building debt and legacy within the organisation. I trained myself constanly (and still do), I obtained a certification in UX at NNg (USA).
●Service design
● User experience
● Information architecture
● Customer Journey and experience
● Large and complex apps
● Technology creative
● Understanding both
business and technical layers
● Design Ops
● Enthuisiast and playful
● Social player, team enabler
● Pragmatic
● Kind and benevolant
Frans
Tweetalig / moedertaal
Engels
Tweetalig / moedertaal
Kan op locatie werken
Lasne (tot 50km), Bruxelles (tot 10km), Namur (tot 30km)
Werkervaring
- IRISnetProduct Owner, user experience architectTELECOMMUNICATIEjanuari 2018 - Vandaag (8 jaren en 5 maanden)Brussels, BelgiumManaging digital assets : Customer self servicing portal and internal users portal using same back-ends but with distinct user experience. From vision to implementation : For the customer sel servicing In charge of aligning the stakeholders, sharing the vision, defining the roadmap with the steerco. Definition of the Business requirements, functional analysis, user flows, wireframes, non functional specifications, lean UX approach. Monitoring improvements, quality and acceptance, delivery, communication and trainings.
- IHECSGuest Teacher - User experienceONDERWIJS & E-LEARNINGseptember 2018 - Vandaag (7 jaren en 9 maanden)Master advertising 2d year - webvertising
- The BeyondersPRAGMATIC OPTIMISTCONSULTANCY & AUDITINGapril 2017 - Vandaag (9 jaren en 2 maanden)Brussels, Belgium
Aanbevelingen
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Opleidingen
- Information Architecture, User Experience Strategy, Ux monitoring, Design for complexity, Usability WeekNIELSEN NORMAN GROUP2012Information Architecture, User Experience Strategy, Ux monitoring, Design for complexity, Usability Week
- Training, Axure, WireframesAxperts2011Training, Axure, Wireframes