- Citibank (AE)Commercial back officeBANKEN & VERZEKERINGENdecember 1993 - januari 2000 (6 jaren en 1 maand)Brussel, BelgiëSupporting Sales Managers sometimes on site at the customer both in Belgium and the Netherlands: Preparing customer meetings, reporting and collecting relevant dataInternal communication: Coordinating with other departments, such as marketing, logistics and production, to solve customer questions or problemsSales reports: Providing data and reports on sales performance, turnover and trends
- ManpowerGroupAccount DirectorHR / PERSONEELSBELEIDjanuari 2021 - juni 2023 (2 jaren en 5 maanden)Brussel, BelgiëWorking from early January 2021 as Senior Business Developer Manpower Group Strategic market development with a focus on national and international customers and prospects Developed and implemented a strong go-to-market plan based on market research - team collaboration - internal knowledge sharing, among other things Building a team (guiding and coaching) to provide answers to questions from the market and on this basis worked out a tailor made cross collaboration with BE teams but also on EMEA level- new solutions – implementation – reporting KPI’s MSP solutions & RPO solutions & recruitment & staffing services RFP's From 07/2022 Account Director - Right Management (brand Manpower Group) focus on outplacement, talent management, leadership coaching, assessment & development centers, HR consulting solutions GTM (go-to-market) plan Focus Areas Market Analysis As-Is to Be Situation Team Task Distribution Commercial Action Plan Brand Awareness
- Tempo-TeamOffice managerHR / PERSONEELSBELEIDfebruari 2001 - september 2009 (8 jaren en 7 maanden)Aalst, BelgiëUltimately responsible for the Aalst & Ninove offices Responsible for coaching, mentoring, recruitment, onboarding, salary policy Full HR – lead and mentor a team Target Achievement: set clear goals and objectives for the sales team. Monitor progress towards targets, implementing corrective actions as needed. If required, meet and exceed personal sales quotas by actively managing an own sales pipeline and closing deals. Performance Management: Conduct regular performance evaluations, providing constructive feedback. Address under performance promptly and effectively. Responsible for full P&L and budget management Sales both customer management and finding new customers, this was of course a joint effort with the whole team Helped implement new CRM system linked to invoicing system Set up 2 new Inhouse offices Managing the largest Inhouse office in Belgium (Aalst was the largest office in Belgium at the time) Average consultant seniority was 9 years - which is exceptional in this sector
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