Vaardigheden (28)
Loïc in het kort
🚀 Scaling Companies to Success Across Europe 🌍
With a track record of transforming startups into scale-ups, I've played a pivotal role in revolutionizing industries and driving growth across Europe.
🍔 Delivering Success with Deliveroo:
As one of the pioneering team members at Deliveroo Belgium, I spearheaded the expansion of operations from 2 to 13 cities, making quality food more accessible in urban centers.
🚲 Powering Urban Mobility at Cowboy:
Joining Cowboy as one of the initial 10 employees, I played a multifaceted role in expanding the e-bike company across 12 countries, overseeing the deployment of over 45,000 bikes and leading sales initiatives across Europe.
💧 Crafting Strategies for Success:
Venturing into the freelance world in 2023, I've leveraged my expertise to assist companies like Dripl in shaping global strategies and optimizing service operations.
Let's connect to explore how I can help your company scale new heights! 📈
Werkervaring
- DriplHead of ServiceMACHINEBOUWjuni 2023 - Vandaag (1 jaar en 11 maanden)- Developed and executed a comprehensive strategy to expand operations from Belgium to the Benelux, France, and Germany markets.- Established and managed an after-sales service focused on enhancing customer satisfaction, resulting in a notable NPS score increase to 60.- Drove operational excellence by setting up KPIs and streamlining processes to improve efficiency.
- Cowboy NVRetail ManagerTRANSPORT & LOGISTIEKapril 2020 - maart 2023 (2 jaren en 11 maanden)- Spearheaded the successful opening of stores in Berlin and Paris, overseeing all aspects of retail operations across three locations and strategic partnerships.- Achieved profitability and elevated NPS to 80 through effective leadership and customer-centric initiatives.- Directed a team of 15 members, fostering a collaborative and high- performing work environment.
- Cowboy NVOperations Project ManagerTRANSPORT & LOGISTIEKjuni 2018 - maart 2020 (1 jaar en 10 maanden)- Expanded sales channels across Europe by launching and managing pop-up stores in Belgium and establishing a robust sales network spanning 35 European cities.- Cultivated retail partnerships across 20+ locations, driving sales growth and new market penetration.- Played a key role in developing and executing retail expansion strategies to meet business objectives.
Externe aanbevelingen
Opleidingen
- International EntrepreneurshipKU Leuven Association2014
- Chinese language and culture study (HSK 4)Xianyang Normal University2015