Over Kevyn
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Engels
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Werkervaring
- European CommissionSupport Service Desk Sysperdecember 2022 - Vandaag (3 jaren en 6 maanden)Brussels, Belgium
- IT-SYSTEMESHelp Desk Support Specialistseptember 2020 - Vandaag (5 jaren en 9 maanden)Verviers, Belgium▪ Technical support to users (helpdesk) and resolution of incidents.▪ Implementation of technical procedures.▪ Installation and configuration of the software on the client computers.▪ Mounting and maintenance of PC.▪ Installation and commissioning of the equipment.▪ Computer training all levels (Word, Excel, Windows …).▪ Advice to the client following defined in IT technology criteria.▪ Reception and information on the products of the computer store.▪ Mobile device configuration: iOS, Android and Windows phone
- E-net BusinessAssistant technico-commercialfebruari 2018 - september 2020 (2 jaren en 7 maanden)Assesse, BelgiumUpdating websites according to a ticketing system (Axelor), hardware, software and customer mail support, use of Axelor ERP, use of virtual machines, local hardware and software support Key Achievements: E-commerce management. Update of websites. Thanks to my desire to learn more and more, I was able to relieve the IT team of recurring support tasks Technologies: ERP; Hardware; Jira; SQL ; MSOffice; VMware; Linux OS; Microsoft Windows 10; Mac OS; Good expertise on telework/Web conference (Pulse secure, VPN, Web conference (Skype, Teams, Zoom, WebEx, etc.).; Linux; Active Directory;
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Opleidingen
- Hôtellerie , HôtellerieIlon Saint-Jacques2010Hôtellerie , Hôtellerie