Julien S.

• Operate Odoo.sh (PaaS) within a 5-engineer team, hosting 78,000+ customer instances across 1,200+ production servers.

• Diagnose and remediate degraded production instances as the primary Tier-3 escalation point for platform-level issues.

• Contribute to platform R&D, designing and shipping new Odoo.sh features on a weekly production release cycle

• Diagnosed and resolved complex client issues across Python, the Odoo ORM, PostgreSQL queries, and custom module development.

• Handled roughly 3x the team’s average monthly ticket volume; consistently rated “Exceeds Expectations” (top 10% of staff).

• Primary point of contact and technical liaison for enterprise and large-account clients, communicating solutions directly to non-technical stakeholders

• Developed networked XR experiences integrating virtual environments with real-world interactions.

• Led the complete redevelopment of the company’s flagship game.

• Built a commercial demo for investor outreach, driving 50+ franchise inquiries in the first month.