Hassan Makhloufi

Insurance Sector Lead : customer relationship, service offerings, business development and project delivery

Led the Insurance Practice with a strong focus on customer relationship management, business development, and the design of service offerings. Responsible for building and maintaining long-term client partnerships, identifying growth opportunities, and aligning tailored solutions to evolving industry needs. Actively contributed to shaping go-to-market strategies, strengthening the value proposition, and ensuring delivery excellence across insurance clients.

Project description: Lead Projects for Insurance Digital Claims Transformation:

Chatbot – Video Expertises – Property Solution (Estimating tool with AI and machine learning) – EAS (Extract and use data for STP) – As business analyst: Core Plateform Renewal (Keylane)

Role: Head of Partners, Projects and Innovations

Responsibilities/Achievements:

- People management: 40 people – including 3 team managers