Hajriz Lita, Support engineer

Omschrijving

Hi everyone ! I’m currently looking for an extra mission during the evenings/ weekends as IT support engineer.

I have many years experience in the insurance, automotive, financial sector.

I’m stress resistant, customer oriented and my goal is to ensure the business continuity.

Talen

Frans
Tweetalig / moedertaal
Nederlands
Tweetalig / moedertaal
Engels
Vloeiend
Albanees
Tweetalig / moedertaal

Voorkeuren voor werkplek

Kan op locatie werken

Bruxelles - Brussel (tot 50km)

EY core business services
On site support engineer
CONSULTANCY & AUDITING
januari 2022 - Vandaag (4 jaren en 5 maanden)
Bruxelles, België
-Interventions on the different sites
User related or network related issues
- Follow up ongoing incidents
- Second line support
stress resistant Customer oriented indépendant Analysing
Leaseplan Fleet management
IT support engineer
AUTOMOBIEL
september 2018 - december 2021 (3 jaren en 3 maanden)
Bruxelles, België
- First line support : call intake, Issue reporting, follow up ongoing incidents.

- Dispatching incidents to involved teams/ follow up.

- On site intervention

- creation of users / management user rights with active directory.

- Staging PC
Customer orientent stress resistant business continuity Independant
Allianz Partners
Médical Assistance Case Manager
BANKEN & VERZEKERINGEN
februari 2016 - september 2019 (3 jaren en 7 maanden)
Bruxelles, België
Taking calls to provide medical assistance to the customers
Management of ongoing cases
Organization of rapatriations
Stress resistant indpendant customer oriented Teamwork

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