Omschrijving

Senior SQL & ITSM Consultant — halve DB latency, stop recurring incidents, cut DB costs

Georgios Makridis: Operational Reliability & Business Continuity

Strategic Partner for High-Stakes Data Operations & ITSM Governance

💻 Faster user experience (MSSQL Performance Rescue)

⚙️ Fewer outages and repeat incidents (ITSM Fix Sprint)

🛡️ Predictable, auditable operations (Managed Performance)

Stop production slowdowns, eliminate repeat incidents and make your database platform predictable, auditable and cost‑efficient. Fixed‑price, outcome‑first engagements that deliver measurable KPIs and a clear roadmap to scale.

Faster user experience (MSSQL Performance Rescue)

Outcome: Halve median query time and reduce cloud DB spend.

Deliverables: 48‑hour audit; baseline metrics; top 5 prioritized fixes; quick‑win implementations; expected ROI and 2‑week pilot plan.

Fewer outages and repeat incidents (ITSM Fix Sprint)

Outcome: Remove recurring incidents and cut MTTR so ops focus on innovation.

Deliverables: RCA facilitation; 3 permanent fixes; automated 1–2 workflows; KB articles; SLA tuning and escalation playbook.

Predictable, auditable operations (Managed Performance)

Outcome: Ongoing stability, clear RTO/RPO and lower operational risk.

Deliverables: Monthly tuning, alert/dashboard ownership, quarterly RCA workshops, CMDB reconciliation and ServiceNow governance.

🌍 Why this works for your team

29+ years in SQL, L3 support and ITSM; proven in high‑volume, regulated platforms (100M+ transactions, multi‑country). ServiceNow Certified System Administrator and ITIL 4 certified. English C2, French B2; Brussels‑area and remote engagements (inside Belgium). PEPPOL-ready SRL.

All discussions and documentation will be in English.

Book a 30‑minute discovery to confirm KPIs and a tailored 48‑hour audit plan — which outcome should we prioritise first: latency, incidents, or cost?

Branche-expertise

Talen

Engels
Tweetalig / moedertaal
Frans
Beperkte professionele capaciteit
Grieks
Tweetalig / moedertaal
Italiaans
Basiskennis

Voorkeuren voor werkplek

Kan op locatie werken

Brussels (tot 50km)

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