Since 1874, the DEHON Group, a family company, has been the specialist in refrigerants for the refrigeration and air conditioning industry. Thanks to this development, the group has diversified, positioning itself as a market leader in specialty fine chemicals. With more than 750 employees in Europe, Asia and South America, it distributes its products worldwide. It has operating sites for 7 sites in France with more than 300 employees. Dehon Belgium subsidiary of CLIMALIFE, a European specialist in refrigerants for refrigeration and air conditioning, but also a major player in Fine Chemicals for the range of solvents and gases used to formulate the most varied aerosols and expand foams. RESPONSIBILITY: Promotes, negotiates and sells products/services/market ranges to existing clients and numerous prospects, developing my client portfolio and turnover throughout Northern Europe, with the Benelux and Europe as a priority. Uphold the company's image. Primarily focused on the pentanes as blowing agents, propellants and SF6. MAIN ACTIVITIES:
•Collect and send field information to the relevant departments (customer credit, finance, marketing, etc.) about the market, demand, customer satisfaction, technological developments, and the competition and its products
•Manage, retain, develop, and monitor a customer portfolio on a given product/service/market/geographic area.
•Develop a regular schedule of visits and prospecting to develop new business
•Review the sales plan by product/service/market and organize work accordingly
•Prospect and follow up with existing/potential customers using sales actions, emails, telephone calls etc.
•Initiate and maintain business contacts with existing and potential customers to build relationships in the medium and long term.
•Analyze client/prospect needs based on a good knowledge of the characteristics of the product/service/market ranges
•Conduct business visits and interviews with a professional clientele to promote and sell products/services
•Negotiate sales or service agreements within predetermined limits (specific prices, discounts and rebates, delivery times, payment terms, etc.).
•Define the sales offer for products/services and keeping up with the Sales Administration and Logistics departments.
•Sell the range of products/services
•Enter, track and follow up on offers.
•Monitor sales, customer satisfaction, invoicing, payments.
•Draft customer visit, business and travel reports
•Manage, update, track, and enrich the customer/prospect file via the dedicated CRM tool - Anticipate sales forecasts for the zone/sector.
•Monitor and present sales objectives and the action plan for his/her market.
•Plan and organize his/her sales activity to provide the Sales Manager with a provisional activity schedule.
•Control and report on my activities and results to supervisors on a regular basis.
•Manage, coordinate, lead, and participate in development, potentially by training one or more teams. (Confidence, Sales skills, Courage/Perseverance, Communication, Commitment/Involvement, Knowledge of the company, Team spirit, Knowledge of processes, Reliability, Marketing, Innovation/Creativity, Production, Loyalty/Honesty, Quality & Proximity)