David Machiels

• Establishment of a competitive € 8 mio framework agreement for the acquisition of mission-critical equipment.

• Leading a 360° technology feasibility study, providing C-suite with actionable insights on cost, risk, and viability.

• Modernised operations by leading the transition from paper-based workflows to digital touchscreen systems, improving auditing capabilities, processing speed, user experience.

• Enabled EU-mandated data exchange capabilities, future-proofing operations and ensuring compliance with new cross border ecosystem requirements.

• Oversaw full equipment lifecycle - from requirements capture through implementation to decommissioning - ensuring minimal downtime and on-budget delivery.

• Lead a team of project managers within Enabling Functions (EF), reporting to the IT country lead and PPMDs.

• Developed and implemented improved project management standards.

• Improved the demand intake process, capturing product and resource requirements, and portfolio prioritization.

• Worked with Deloitte North and South Europe (NSE) stakeholders on cross-EMEA standards.

• Implemented a strategic overhaul of software asset management processes, creating visibility on IT expenditures.

• Reduced printer fleet by 50% across 9 regional offices, recycling obsolete devices through vendor collaboration -

lowering CO₂ footprint and cutting operating costs.

• Vendor management for specific engagements, including service reviews and SOW creation.

• Turned around an agile transformation for all SAP teams at Data Insights & Analytics CoE (35 FTE across EU &

India), reducing release cycle from quarterly to bi-weekly, improving delivery throughput by 60%.

• Established demand management and prioritization model for business requests across subsidiaries in the firm -

pipeline of approx. 80-90 incoming requests at any time. • Introduced quarterly programme increment planning, driving the event and facilitating teams and stakeholders.

• Drove an agile maturity assessment across all teams, culminating into an improvement roadmap.

• Mentoring and coaching scrum masters on ceremonies like stand-ups, backlog refinement, retrospectives, etc.