Omschrijving

20 year veteran AAA, AA, Mobile, Indie – I help your game be sustainable

I worked for Ubisoft, Wildlife Studios, Revolving Games, Nacon, and my first projects as a consultant were helping Million Lords (mobile) and Bodycam (super realistic FPS) . I’m a passionate gamer playing all kinds of games from AAA to Indie, and I hate “corporate” templates—what I love is adapting proven strategies to fit your specific scale, culture, and monetisation ethics .

I can help your studio across the 7 pillars of operations :

1) Retention & engagement: Improve retention by focusing on player motivations, loops, goals, and pacing.

2) Ethical monetisation: Improve monetisation with systems that deliver player value and fund the studio (DLC, cosmetics, battle passes, hard currency, bundles, pricing, offers).

3) Live roadmap & prioritisation: Set a sustainable operating rhythm: what to build next, what to stop, and how to choose the highest-impact work for your team size.

4) Community & comms: Turn player feedback into clear communication: patch notes, roadmap messaging, community beats, tone, and trust.

5) Data & insights: Understand player behavior by mastering data—instrumentation, KPIs, segmentation, cohorts, and decision rituals.

6) Day 2 Day velocity: Select and optimize your tools and workflows so you spend less time managing and more time creating.

7) Crisis readiness: Build the team playbook so you’re never unprepared: incident response, rollback plans, hotfix process, comms templates.

Branche-expertise

Talen

Engels
Tweetalig / moedertaal
Frans
Tweetalig / moedertaal

Voorkeuren voor werkplek

Kan op locatie werken

Paris (tot 50km)

Liveflow Architect
Live Ops Consultant
VIDEOGAMES & ANIMATIE
april 2025 - Vandaag (1 jaar en 4 maanden)
https://liveflowarchitect.com
• Tencent publishing - Approved partner
• Not A Shark – Approved live ops expert
• Bodycam – Built entire product roadmap for retention and store strategy. Along with player experience, data and tools recommendation
• Million Lords – Rebuilt their product roadmap, new events structure, new monetisation elements as well as recommendation for product security and how to gather, analyse and use qualitative and quantitative data.
Live ops Data analysis Roadmapping Customer Loyalty/ Retention Business Process Optimisation
Nacon
Director of Live Operations
VIDEOGAMES & ANIMATIE
december 2022 - maart 2025 (2 jaren en 3 maanden)
Content, live event and monetisation strategy for all Nacon games
• Game design – Creation of events and end-game features in partnership with game designers and producers.
• Monetisation design – Designed monetisation plans for Ravenswatch, Taxi Life, Blood Bowl 3, Test Drive Unlimited and other unannounced games including DLCs, Battle Pass, bundles & store rotation plans.
• Live ops tools – Project stakeholder and brief owner for the live ops back-office tools for Nacon including, virtual currency management, User Generated Content moderation, store management ...
• Telemetry dashboards – Design & follow important KPIs for live games (ARPU, graphs to follow Sinks and Source currency flows...)
• AI – Built with a Data and AI expert an automated community sentiment report looking at Steam reviews, Discord, Reddit, YouTube comments etc ...
• Put back on track projects – Blood Bowl 3. 21% Positive reviews at launch (Feb 23). 49% positive (Jan 25).
• Built a cost-efficient Customer Support service for Nacon software starting from 0 Recruited 2 people, contracted a new BPO and set up a new system that integrates player feedback on bugs directly into JIRA. Replaced phone with chat and for specific cases a "call back" system. Replaced email by a Zendesk ticketing system... So successful the scope increased to include Nacon Hardware and Big Ben products.
Revolving Games
Director of Community and Player Experience
VIDEOGAMES & ANIMATIE
mei 2022 - november 2022 (6 maanden)
Building the community and player experience strategy for unannounced NFT / Blockchain game projects.