Omschrijving

My vision is toeEnhance customer-centric state of mind to boost top-line performance. and continuously engage with customers to strengthen organic growth.

I am here to Help companies adapt their businesses in order to achieve better profitability in their retail operations and build a customer excellence service which is ready to respond to a constant evolving retail landscape.

Together, we will work hand by hand as a true Business Partner to identify made-to-measure solutions to implement quick and durables changes in your business models.

I believe in long lasting connections and we intent to weave strong bonds with our customers through trust and common goals sharing.

Talen

Engels
Tweetalig / moedertaal
Frans
Tweetalig / moedertaal
Spaans
Vloeiend

Voorkeuren voor werkplek

Uitsluitend remote

Werkt voornamelijk remote

HERMES, Bénélux-Nordics Subsidiary,
Retail Merchandising Manager
januari 2018 - juli 2024 (6 jaren en 6 maanden)
Brussels, Belgium
departements among Leather fashion accessories, Rtw, Watches & Jewelry, Perfume and Beauty
• • Management of a team of 3 people
• • Management of buying processes
• • Adjustment of product strategies to local markets
• • Stock management to improve profitability
• • Sell-out optimization to target the « Zéro Destruction »
• • Project management – opening of new subsidiaries in Copenhague, Stockholm and Oslo.
• • Co-designer of the 5 year strategy for the subsidiary
• • Omnichannel product offer management in liaison with hermes.com
• • Successful launch of the new metier in Hermès – Beauty in 2020

Key achievements  Substantial reduction of stock coverage from 6 to 3,5 months  Improvement of Sell through from 55% to 80% in fashion metiers  Profitability rate doubled in 10 years
HERMES, Bénélux-Nordics Subsidiary,
Retail and Marketing Coordinator
januari 2012 - januari 2018 (6 jaren)
Brussels, Belgium
Rtw, Jewelry, Perfume.
• • Tools development to manage and improve the performance of the retail activity – sales follow-up and budgets, dashboards creation and sales strategies implementation.
• • Product offer management process : purchasing collection and merchandising
• • CRM responsible : database management, customers analysis, mailing

Key achievements  Business partner status granted with the store managers  Capture Rate improvement from 60 to 90%
L'OREAL, General Public division,
Marketing studies assistant
januari 2011 - december 2011 (11 maanden)
Clichy, France
Conducted European-level marketing research focused on the segmentation of L'Oréal Group brands within the mass market hait color category through emotional drivers.