Adam El Fikri

Deliver 2nd and 3rd line IT support in a regulated CAR-T manufacturing environment while bridging IT and Operational Technology (OT), supporting laboratory systems, cleanroom infrastructure and data flows in GxP operations.

Delivered advanced 2nd and 3rd line IT support, managing Microsoft cloud environments, devices, and infrastructure while supporting users and coordinating hardware rollouts.

Supported backend applications and infrastructure, including Citrix environments, Active Directory and monitoring tools while improving operational reliability.