Over Damaris
Spaans
Tweetalig / moedertaal
Nederlands
Tweetalig / moedertaal
Engels
Vloeiend
Frans
Basiskennis
Werkervaring
- B-Connected ProximusTECHNICAL SUPPORT AGENTjuli 2023 - juli 2024 (1 jaar)Remote technical assistance with Internet, TV, Telephone services to Residential and Business clients (B2B & B2C) Resolved issues related to PABX (private branch exchange) systems
- H&S PowersolutionTELEMARKETING | APPOINTMENT COORDINATORapril 2021 - oktober 2021 (6 maanden)Hasselt, BelgiumConducted outbound calls to inform customers about product and services Managed appointment scheduling and optimized daily agendas for clients and technicians Mantained accurate records meeting Sales Targets
- IPG CallcenterTECHNICAL SUPPORT REPRESENTATIVEfebruari 2018 - april 2018 (2 maanden)Hasselt, BelgiumAssisted customers with troubleshooting telecommunication services remotely Provided clear guidance and technical solutions to enhance customer experience Mantained detailed logs of customer interactions for quality assurance
Aanbevelingen
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Opleidingen
- ALLROUND PHOTOGRAPHY (DIPLOMA)Centrum voor Avondonderwijs2016ALLROUND PHOTOGRAPHY (DIPLOMA)
- GRAPHIC DESIGN AND PUBLICITY (DIPLOMA)TA2 De Wijzer2014GRAPHIC DESIGN AND PUBLICITY (DIPLOMA)