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- GGROUPPSystem Analyst (Business Analyst and Project Manager)DIGITAAL BUREAU & IT-CONSULTANCYnovember 2021 - augustus 2023 (1 jaar en 9 maanden)Yerevan, ArmeniaDriving Business Process Automation and Project Management Excellence:🔧 Successfully automated 5 key business process projects, bridging business needs with technical execution👥 Acted as a liaison between business and tech teams, translating business requirements into technical deliverables and effectively presenting resultsMy Daily Routine and Responsibilities:🤝 Communication: facilitating seamless interaction between business and technical teams📅 Meetings: conducting interviews and delivering impactful presentations🔍 Process Analysis & Documentation: analysis, documentation (SRS, data and flow models), and description of processes📝 Project Backlog Management: writing stories, features, tasks, and bugs🛠 Developing and Administering Office 365: Groups, Sites, Flows/Power Automate, Azure DevOps, Microsoft Office (including MS Excel, Visio), BPMN, API (JSON and XML), Database (SQL)🧪 Software Testing & Consulting🗺 Approving the Product Roadmap and Planning
- ProtelionSystem Analyst (Business Analyst responsibilities)DIGITAAL BUREAU & IT-CONSULTANCYaugustus 2023 - Vandaag (2 jaren en 10 maanden)Yerevan, ArmeniaAs a System Analyst, I act as a bridge between business stakeholders and the technical team. My responsibilities include:- Coordinating meetings to capture and clarify business needs, translating them into user stories and use cases.- Evaluating proposed solutions for alignment with business objectives and technical feasibility.- Analyzing product interfaces and designs to improve usability and user experience.- Managing documentation in Confluence.- Facilitating cross-functional collaboration to ensure effective communication and achieve project goals.Additionally, I have completed 80 hours of specialized training and received an analyst certification.
- IteliaLead System Architectfebruari 2019 - augustus 2020 (1 jaar en 6 maanden)Moscow, MS, RussiaSuccessfully automated and optimized key internal processes, enhancing company efficiency and data management:⏱️ Employee Time Tracking📋 HR Management📦 Inventory Management🚚 Driver Time and Travel Tracking⛽️ Fuel Consumption Accounting🏢 Household Expenses and Company Assets ManagementMy Daily Routine and Responsibilities:🤝 Meetings: leading interviews and presentations🔍 Process Analysis & Automation🌐 SharePoint Portal: implemented to boost collaboration🔄 Data Management: structured project data and streamlined interdepartmental data flow📄 Documentation: reports for managers/shareholders, detailed protocols🛠️ Office 365 Management: Groups, Sites, Flows/Power Automate, Microsoft Office (MS Planner, Excel, Visio), BPMN for process modeling🧪 Software Testing & Consulting📈 Product Roadmap & Backlog Management
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Opleidingen
- Bachelor's/Master's Equivalent in Automated Information Processing and Management SystemsRUSSIAN STATE TECHNOLOGICAL UNIVERSITY2010Bachelor's/Master's Equivalent in Automated Information Processing and Management Systems