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Werkervaring
- European Staal Belgium (former: Mechel Service Belgium)Regional (EU) IT Directormaart 2022 - oktober 2025 (3 jaren en 7 maanden)Antwerp, Belgium• ● Led a multicultural IT team of 10 professionals across 5 EU countries (Belgium, The Netherlands, Germany, Austria, Czech Republic), supporting approximately 350 users and €1.5M budget.• ● Coordinated execution of centralized IT strategy driving corporate services integration from 30% to 85% over 2 years.• ● Optimized data centers and hardware across European subsidiaries, resulting in a 30% reduction in operating costs and a 75% improvement in incident response times.• ● Established an 'IT as a business' operating model with transparent cost structure and formalized service responsibilities.• ● Aligned and coordinated communication between centers of excellence in HQ and European subsidiaries, unlocking project delivery in 9 months on initiatives that had been stalled for 5 years.• ● Managed a full IT infrastructure and services separation following a company acquisition, ensuring business continuity during a period of severe vendor disruption and restoring access to critical technologies.• ● Established a hybrid infrastructure with distributed Microsoft cloud services for optimal information exchange and shared resources between sister companies.• ● Designed a post-acquisition IT and cybersecurity strategic roadmap based on frameworks such as ITIL, COBIT, and CyFun, ensuring business continuity.• ● Initiated a security audit and penetration testing after finalizing the initial post-acquisition phase to address priority risks.
- Mechel Service BelgiumHead of IT and Operational Supportjanuari 2015 - januari 2022 (7 jaren)Antwerp, België• ● Led IT and operational support across Belgium and The Netherlands: 2 direct reports, responsibility for ERP, supply chain systems, and data integrity across all business applications.• ● Led end-to-end ERP implementation and digital transformation initiatives as a major organizational change, enablingthe redesign and standardization of core business processes and boosting operational efficiency by 30%.• ● Established supply chain controls that reduced customer claims by 90% and increased transaction transparency.• ● Automated reporting and data exchange between multiple entities, enabling timely and accurate management reporting.• ● In cooperation with an external warehouse provider, implemented an OT-based solution including automated scanners and labeling, improving warehouse productivity by 75% and reducing the annual stocktake process from 2 weeks to 3 days.• ● Led companywide GDPR implementation in partnership with HQ and EU legal departments.
- Mechel Service BelgiumSales support specialistjanuari 2013 - januari 2015 (2 jaren)Antwerp, België• ● Designed a flexible data exchange framework with suppliers and customers, reducing document processing time and errors.• ● Implemented a document quality control system that significantly improved data accuracy in management reporting.
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Opleidingen
- Future LeadersIMD2023Future Leaders
- Executive Master in InformationSolvay Business School2016Executive Master in Information